WebSpeaker for onboarding teams
Help SaaS users reach value faster with onboarding answers
WebSpeaker helps new users ask questions across your onboarding guides, docs, help center, and product pages so they can understand the next step faster.
Start on Free. Test onboarding questions from your own docs before publishing the widget.
Powered by WebSpeaker
Example: WebSpeaker answering on a SaaS website — from that site's own help content.
The onboarding problem
A signup is not activation.
A signup is not activation. Users still need answers to reach value.
Users create an account but do not finish setup.
Quickstart guides exist, but users do not read or understand them.
Onboarding depends on repeated help from support or Customer Success.
Users do not know which step to take next.
Documentation explains details but does not lead users to first value.
Where users get stuck
Keep your onboarding flow. Add answers where users get stuck.
WebSpeaker does not replace your product onboarding or Customer Success. It answers the questions that appear between signup and first value, from the guides and docs you already publish.
A new user hits a question during setup
Permissions, integrations, settings, next steps — asked in the widget, in their own words.
WebSpeaker answers from your guides
A grounded answer with source context from quickstarts, docs, help center, and product pages.
The user continues to first value
Unanswered setup questions are recorded as content gaps for your onboarding materials.
Where it helps new users
Understanding the first steps after signup.
Setup and configuration questions answered in place.
Finding the right guide or help article through source context.
Clarifying permissions, integrations, limits, and next steps.
Getting unstuck before they abandon setup.
Example questions
The questions new users ask before first value
New users ask in their own words. WebSpeaker answers from your indexed onboarding content.
Answers depend on the content you provide. WebSpeaker does not invent answers outside your indexed website, docs, or help content.
Try 5 questions a new user asks before they reach first value.
Test it on your websiteWhat to measure
Measure it honestly
No invented activation lifts. Useful signals to watch after going live:
Questions that appear before users reach first value.
Missing or unclear setup content.
Repeated onboarding questions.
Setup steps that need better guidance.
Later: activation or setup completion improvements from your own data.
WebSpeaker supports onboarding. It does not replace product onboarding UX or Customer Success.
How it works
How it works for onboarding teams
Add public onboarding guides, docs, help center, FAQ, and product pages.
WebSpeaker scans setup and activation content.
Test the onboarding questions new users actually ask.
Review answers, source context, weak answers, and missing setup content.
Install the widget so users can ask during evaluation, setup, or early use.
Use content gaps to improve docs, checklists, and in-app guidance.
Ask the questions a new user asks before reaching first value.
Demo
Get a private demo for your website
Enter your email and website URL. WebSpeaker will create a private project, index your public content, and email you links to your demo chat and management portal.
Before you submit
Safeguards · Controlled by design
Grounded in your content
Answers are generated only from the content you provide.
Sources visible
Source context stays attached to answers where available.
Out-of-scope handled
Questions beyond your content are declined or redirected.
AI clearly labeled
AI answers are clearly distinguishable from human replies.
Pricing
Start free. Upgrade when you need more capacity.
Free is a permanent plan, not a trial. Paid plans keep the same core product and add more AI messages, projects, and seats. Upgrades happen inside the app.
FAQ
Onboarding questions before you start
Does it replace our onboarding checklist or product tours?
No. Your onboarding flow stays as it is. WebSpeaker answers the questions that appear between the steps, from the guides and docs you already publish.
Will every user activate faster?
We do not promise that. WebSpeaker removes one common blocker — unanswered setup questions. You measure the effect on activation with your own data.
Can it tell users what to do next?
It answers from your published onboarding content and shows the source, so users land in the right guide for the next step.
Do we need developers to install it?
No. Add your website URL, review the answers, and install the widget with a small script snippet.
Is the Free plan a trial?
No. Free is a permanent plan with usage limits. You upgrade inside the app only when you need more AI messages, projects, or seats.
Get started
Answer setup questions before new users drop off
Start on Free and try five questions a new user asks before reaching first value.