Comparison

WebSpeaker vs Chatbase

Chatbase made it easy to spin up a chatbot from your data. WebSpeaker is built for the next question: can your visitors trust the answers — and what happens when AI is not enough?

Every account starts on Free. Test answers from your own content side by side with your current bot before deciding.

AI Assistant acmecrm.io
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What are the account limits?
AI Assistant AI
The Starter plan includes up to 5 seats and 10k contacts; higher limits are listed per plan. The full breakdown is on the account limits page.
Source: Help center: Account limits

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Example: a grounded answer with a verifiable source — the core of an answer layer.

Two different tools

A chatbot builder and an answer layer solve different problems

Chatbase is a chatbot builder: connect data sources, get a conversational bot, embed it. WebSpeaker is an AI answer layer: it turns your website, docs, and help center into verifiable answers — with source citations, honest out-of-scope behavior, and a path to your team when AI is not enough.

Chatbase may be the better fit if…

You want the fastest generic chatbot across many data source types.

A conversational interface matters more to you than verifiable answers.

You want to design custom conversation flows yourself.

WebSpeaker is the better fit if…

Your visitors need answers they can verify against sources.

You want safe, honest behavior when your content has no answer.

You want AI handoff and live human support in the same widget.

You want a permanent Free plan and capacity-based pricing.

Side by side

WebSpeaker vs typical AI chatbot builders

The comparison below contrasts WebSpeaker with how chatbot builders like Chatbase typically work as a category.

What matters
WebSpeaker
Typical AI chatbot builders (like Chatbase)
Grounded answers
Core behavior — answers come only from your indexed content
Depends on setup; generic answers are possible
Source citations
Shown with answers, so visitors can verify them
Varies; often optional or absent
When content has no answer
Declines or redirects; the question is recorded as a content gap
Behavior varies; bots often answer anyway
Human handoff
AI collects contact, topic, and time, then hands a summary to your team
Usually a form or an external integration
Live support
Built in, with a mobile app for agents
Often an add-on or not included
Setup
Add your URL, review answers, install a snippet
Comparable — quick setup is the category standard
Pages you can index
No page limits on any plan
Often limited by plan
Pricing model
Permanent Free plan; paid plans add capacity
Typically subscriptions with message or credit limits

Based on publicly available information about the product category; capabilities change — verify details with the vendor. All trademarks belong to their respective owners.

What makes WebSpeaker different

Five differences that matter in practice

Grounded answers with sources

Every answer comes from your indexed content and shows where it came from, so visitors can check it.

Conversation intelligence

The assistant recognizes pre-sale vs post-sale intent, remembers the conversation, and never asks twice.

AI handoff and live support

When AI is not enough, the assistant collects contact, topic, and time — and your team can take over live, including from a mobile app.

No page limits, permanent Free

Index your whole site on any plan. Free is a plan, not a trial; paid plans add capacity.

Review before go-live

Test real questions against your content and fix gaps before visitors ever see the widget.

Try it alongside

Run it next to your current bot

No migration. WebSpeaker indexes your public content from scratch, so you can compare answers side by side before deciding.

1

Add your website URL — public pages, docs, and help center are indexed automatically.

2

Ask the questions your visitors actually ask and compare the answers and sources.

3

Install the widget when WebSpeaker's answers are ready for your visitors.

Demo

Get a private demo for your website

Enter your email and website URL. WebSpeaker will create a private project, index your public content, and email you links to your demo chat and management portal.

Before you submit

Indexing can take from a few minutes up to about an hour. We will email you when the demo is ready.
Nothing is published automatically. You review the demo before go-live.

FAQ

Chatbase comparison questions

Read the full FAQ

Is WebSpeaker a Chatbase alternative?

Yes — for teams that need verifiable answers rather than just a chatbot. WebSpeaker is an answer layer: grounded answers with source citations, out-of-scope handling, AI handoff, and live support in one widget.

Do I need to migrate anything from Chatbase?

No. WebSpeaker indexes your public website, docs, and help center from scratch. You can run both side by side and compare answers before deciding.

How does WebSpeaker handle hallucinations?

Answers are generated only from your indexed content, questions outside it are declined or redirected, and you review answers before going live. No AI is perfect, so sources stay visible for verification.

Can visitors verify the answers?

Yes. Answers come with source citations linking to the pages they were based on.

Is the Free plan a trial?

No. Free is a permanent plan with usage limits. You upgrade inside the app only when you need more AI messages, projects, or seats.

Get started

See the difference on your own content

Start on Free, index your website, and compare the answers with what you have today.