WebSpeaker for docs-heavy SaaS and developer tools

Give users answers from your SaaS documentation, not another search box

WebSpeaker helps users ask questions across your docs, API guides, help center, examples, and product pages, then receive grounded answers with source context where available.

Start on Free. Test real documentation questions before publishing the widget.

AI Assistant acmeapi.dev
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Visitor
How do I handle rate limits?
AI Assistant AI
The API allows 100 requests per minute per key. On HTTP 429, back off exponentially and retry after the Retry-After header — the rate limits guide includes examples.
Source: API reference: Rate limits

Powered by WebSpeaker

Example: WebSpeaker answering on a developer docs site — from that site's own technical content.

The documentation problem

The docs have the answer. Users still miss it.

Documentation should not only be searchable. It should answer.

Users search the docs but still open support or community threads.

Developers do not know which guide or endpoint answers their problem.

API reference explains syntax but not user intent.

Technical onboarding slows down because of small unclear steps.

Docs teams cannot easily see which answers are missing.

On top of your docs

Keep your docs. Add an answer layer on top.

WebSpeaker does not replace your docs platform — GitBook, Docusaurus, Mintlify, or your API reference stay exactly where they are. It answers questions from that content, so users stop depending on the perfect search query.

1

A user asks in their own words

Intent, not keywords — “how do I handle rate limits”, not “rate-limiting reference page”.

2

WebSpeaker answers from your technical content

A grounded answer with source context from guides, API reference, examples, and help center.

3

The user lands in the right doc

Source links lead to the exact fragment; unanswered questions become docs content gaps.

Where it helps docs-heavy products

Questions across guides, docs, API reference, examples, and help center.

Source context where available, so answers can be verified.

Moving from a question to the right documentation fragment.

Clear handling when an answer is out of scope or missing.

Content gaps revealed in technical documentation.

Developer onboarding and technical support workflows.

Example questions

The questions users type into docs search

Users ask in their own words. WebSpeaker answers from your indexed technical content.

How do I authenticate API requests? Which endpoint should I use? How do I install the SDK? What does this configuration option mean? Can I use this with my framework? How do I handle rate limits? What permissions are required? What changed in the latest version?
How do I install the SDK?
Run npm install @acme/sdk and initialize the client with your API key. The installation guide covers TypeScript setup and framework-specific notes.
Docs: SDK installation

Answers come only from the technical content you provide. WebSpeaker does not read private code or systems, and does not invent technical answers outside your docs.

Try 5 questions users search for in your documentation.

Test it on your docs

What to measure

Measure it honestly

No accuracy theater. Useful signals to watch after going live:

Repeated documentation searches.

Missing technical explanations.

Unclear setup or API guidance.

Questions that still require support.

Later: real evidence of faster self-service or fewer docs-related tickets.

WebSpeaker answers from provided content and shows source context where available — it does not claim answers are always technically correct.

How it works

How it works for documentation teams

1

Add docs, help center, API guides, examples, FAQ, and product pages.

2

WebSpeaker scans public technical content.

3

Test the real documentation questions your users ask.

4

Review grounded answers, source context, weak answers, and missing docs.

5

Install the widget so users can ask from docs and help center.

6

Use conversations and content gaps to improve docs and technical onboarding.

Ask the questions users search for in your docs and see whether the answer already exists.

Demo

Get a private demo for your website

Enter your email and website URL. WebSpeaker will create a private project, index your public content, and email you links to your demo chat and management portal.

Before you submit

Indexing can take from a few minutes up to about an hour. We will email you when the demo is ready.
Nothing is published automatically. You review the demo before go-live.

Safeguards · Controlled by design

Grounded in your content

Answers are generated only from the content you provide.

Sources visible

Source context stays attached to answers where available.

Out-of-scope handled

Questions beyond your content are declined or redirected.

AI clearly labeled

AI answers are clearly distinguishable from human replies.

See all features →

Pricing

Start free. Upgrade when you need more capacity.

Free is a permanent plan, not a trial. Paid plans keep the same core product and add more AI messages, projects, and seats. Upgrades happen inside the app.

View pricing

FAQ

Docs questions before you start

Read the full FAQ

Does it replace our docs platform?

No. GitBook, Docusaurus, Mintlify, or any docs site stays as it is. WebSpeaker indexes the published content and answers on top of it.

Are the answers always technically correct?

No AI is. Answers are grounded in your published docs with source context where available, so users can verify them — and you review answers before going live.

Can it read our private code or internal systems?

No. It only indexes the public content you provide: docs, guides, API reference, examples, and help center.

What about questions our docs do not cover?

WebSpeaker declines or redirects instead of guessing, and records the question as a documentation content gap.

Is the Free plan a trial?

No. Free is a permanent plan with usage limits. You upgrade inside the app only when you need more AI messages, projects, or seats.

Get started

Let your documentation answer

Start on Free and try five questions users search for in your documentation.