WebSpeaker for B2B SaaS teams

An AI answer layer for SaaS websites, docs, and help centers

WebSpeaker helps B2B SaaS teams answer support, onboarding, documentation, and pre-sales questions using the website content, docs, help center, FAQ, pricing, and product pages they already publish.

Built for SaaS teams with public docs, help centers, product pages, self-serve onboarding, and repeated user questions.

Every account starts on Free. Test answers from your own content, then upgrade inside the app when you need more capacity.

AI Assistant acmecrm.io
×
Visitor
How do I import contacts from a CSV file?
AI Assistant AI
Go to Contacts → Import and upload your CSV. Column mapping is explained step by step in the import guide.
Source: Help center: Importing contacts

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Example: WebSpeaker answering on a SaaS website — from that site's own help content.

The SaaS problem

Your SaaS already publishes the answers. Users still miss them.

In SaaS, the answers usually exist. The user journey to those answers is broken.

Support keeps receiving questions that are already answered in the help center.

New users drop off during onboarding because the next step is unclear.

Pre-sales visitors leave with open pricing, limits, security, or fit questions.

Docs work as a library of links, not as an active self-service layer.

Product and growth teams cannot see which answers users tried to find.

Who it is for

Built for teams like yours

WebSpeaker fits product-led and hybrid B2B SaaS teams that publish public knowledge and rely on self-service journeys.

Founder / Co-founder

“Users do not understand the product, and support keeps answering the same questions.”

Head of Product

“Onboarding has friction, and time-to-value is longer than it should be.”

Head of Growth

“Visitors leave pricing and product pages before signing up or booking a demo.”

Support / Customer Success Lead

“The help center exists, but it does not reduce the volume of repeated tickets.”

Where it helps

One answer layer across the SaaS journey

The same indexed content answers questions before signup, during onboarding, and after purchase. Each moment links to a deeper use case page.

Support

Help users answer repeated support questions before they create another ticket.

Why is my integration not syncing?
Check the API key permissions and the sync interval in Settings → Integrations. The integration guide lists the required scopes.
Help center: Integrations
See the support use case →

Onboarding

Help new users understand setup, next steps, and the path to first value.

What should I do first after signing up?
Connect your data source first, then create your first project. The quickstart covers both steps in about ten minutes.
Docs: Quickstart
See the onboarding use case →

Conversion

Answer pre-sales questions about pricing, fit, limits, and security before visitors leave.

Do you support GDPR and EU data hosting?
Yes. Data is hosted in the EU and a Data Processing Addendum is available. Details are on the security page.
Security & compliance
See the conversion use case →

Documentation

Turn docs and API guides into grounded answers instead of another list of search results.

How do I authenticate API requests?
Send your API key as a Bearer token in the Authorization header. Keys are created under Settings → API.
API reference: Authentication
See the documentation use case →

Example answers are illustrative — WebSpeaker answers only from the content your website actually publishes.

Comparison

Not a chatbot, a search box, or a helpdesk migration

WebSpeaker is an answer layer over the content you already publish. Keep your helpdesk and your docs — add grounded answers in front of them.

Capability
WebSpeaker
Chatbot
Search
Helpdesk
Answers from SaaS docs and help pages
Yes
Partial
No
Partial
Gives answers instead of only links
Yes
Partial
No
Partial
Shows source context where available
Yes
Partial
Yes
Partial
Handles out-of-scope questions
Yes
Partial
No
Partial
Supports pre-sale and post-sale journeys
Yes
Partial
Partial
Partial
Requires helpdesk migration
No
No
No
Often

Visitors do not need another place to search. They need answers they can verify.

How it works

How it works for SaaS teams

1

Add your SaaS website URL.

2

WebSpeaker scans public docs, help center, FAQ, pricing, and product pages.

3

Ask real support, onboarding, documentation, and pre-sales questions.

4

Review grounded answers and source context before publishing.

5

Install the widget when answers are ready for visitors.

6

Use conversations and content gaps to improve your content.

See WebSpeaker answer questions from your own SaaS content before you go live.

Demo

Get a private demo for your website

Enter your email and website URL. WebSpeaker will create a private project, index your public content, and email you links to your demo chat and management portal.

Before you submit

Indexing can take from a few minutes up to about an hour. We will email you when the demo is ready.
Nothing is published automatically. You review the demo before go-live.

Safeguards · Controlled by design

Grounded in your content

Answers are generated only from the content you provide.

Sources visible

Source context stays attached to answers where available.

Out-of-scope handled

Questions beyond your content are declined or redirected.

AI clearly labeled

AI answers are clearly distinguishable from human replies.

See all features →

Pricing

Start free. Upgrade when you need more capacity.

Free is a permanent plan, not a trial. Paid plans keep the same core product and add more AI messages, projects, and seats. Upgrades happen inside the app.

View pricing

FAQ

SaaS questions before you start

Read the full FAQ

Is WebSpeaker just another AI chatbot?

No. WebSpeaker is an answer layer over your published content. It answers from your docs, help center, and product pages, keeps source context visible, and declines questions outside your content.

Does it work alongside Intercom, Zendesk, or HelpScout?

Yes. WebSpeaker does not replace your helpdesk. It adds a self-service answer layer in front of it, so users find known answers before they create a ticket.

Do I need developers to install it?

No. Add your website URL, review the answers, and install the widget with a small script snippet. There is no helpdesk migration and no custom AI development.

What happens with questions outside my content?

WebSpeaker declines or redirects them instead of guessing. You also see which questions your content could not answer, so you can fill the gaps.

Is the Free plan a trial?

No. Free is a permanent plan with usage limits. You upgrade inside the app only when you need more AI messages, projects, or seats.

Get started

Help SaaS users get answers from the content you already have

Start on Free. Test WebSpeaker with your own SaaS website, docs, and help center before publishing the widget.