Product
Everything WebSpeaker does
An AI answer layer is more than a chatbot. Here is the full list — grounded answers, conversation intelligence, live support, and the controls around them.
Every account starts on Free. All features below are part of the core product — paid plans add capacity, not feature unlocks.
Answers
Grounded answers with sources
Answers from your content only
Responses are generated from your indexed pages, not from general AI knowledge.
Hybrid retrieval
Exact page lookup, semantic search, and keyword search run in parallel and merge into one ranked context.
Source citations
Answers come with the pages they were based on, so visitors can verify them.
Out-of-scope handling
Questions your content does not cover are declined or redirected instead of guessed.
Answers in the visitor's language
The question's language is detected automatically, and every answer passes a language check with auto-translation when needed.
Custom AI prompt per project
Adjust tone, rules, and extra instructions for each project.
AI clearly labeled
AI-generated answers are visibly distinguished from human replies.
Conversation intelligence
A conversation that remembers and understands context
WebSpeaker tracks what is happening in the conversation — who is asking, at which stage of their journey, and what has already been said.
AI handoff in action
The summary lands in your panel — contact, topic, and preferred time. Lead capture without a form.
AI handoff to your team
When a visitor asks for a human, demo, or call, the assistant collects contact, topic, and preferred time step by step — one question per turn — and hands a ready summary to your team.
Pre-sale vs post-sale awareness
The assistant recognizes the visitor's journey stage and adapts: consultative for buying questions, precise for technical ones.
Conversation memory
Details stay remembered within the conversation — no repeated questions, and short replies like “Tuesday, 2pm” are understood in context.
Frustration detection
When a visitor gets annoyed or repeats themselves, the assistant shortens the path to a human.
Contact-fact ownership
The visitor's own email is distinguished from company or third-party contacts, so handoffs never use the wrong address.
Sensitive-topic escalation
Contact, security, legal, and other risky turns are re-checked by a stronger model; when unsure, the assistant asks instead of guessing.
Research mode
Neutral informational questions get factual answers without sales CTAs.
Content
Indexing your content
Crawlers for any site
Generic, sitemap-based, and WordPress-aware crawling of public pages.
Fine-grained scraping config
Multiple URLs per project, CSS selectors, skip patterns, JavaScript hooks for dynamic content, and content age limits.
Scheduled refreshes
Content is re-indexed automatically on the schedule you choose.
No page limits
Index as many pages as you need — on every plan, including Free.
Content browser
Inspect extracted text and metadata for every indexed page.
Pipeline monitoring
Stage-by-stage indexing status with error reporting.
Test before you publish
A search testing tool with relevance scores lets you review answers before going live.
Widget
The widget on your website
Install with a snippet
One small script tag — no developers or helpdesk migration required.
Four display modes
Navigation search input, expanded desktop view, floating bubble, and a full conversation panel — with feature toggles.
Theme editor
Colors, suggested themes, and bubble position to match your site.
Cookie-consent integration
The widget respects your consent setup out of the box.
Session continuity
Visitors can come back to their conversation where they left it.
Visitor feedback
Thumbs up/down on answers, reviewable in your panel.
Widget error log
Installation and runtime problems are reported so you can fix them fast.
Live support
Humans when they are needed
Human takeover
Your team can join and take over conversations from the AI in real time.
Support team and availability
Team members with availability windows, display names, avatars, and notification sounds.
Mobile app for agents
Handle conversations on Android and iOS with push notifications.
Insights
Visibility into conversations and content
Conversation review
Browse conversations, inspect messages, feedback, and the sources each answer used.
Spot content gaps
Reviewing real questions shows what your content fails to answer and what to document next.
Widget and conversation statistics
Usage and conversation metrics per project.
Email reports
Daily or weekly statistics straight to your inbox.
Contact collection
Consent-aware visitor contact capture with GeoIP-based location.
AI search error log
Failed or problematic answer attempts are logged for review.
Team & projects
Team and project management
Organizations and invitations
Invite team members and manage roles within your organization.
Multiple projects
Create, rename, transfer, and delete projects as your needs grow.
Access key control
Regenerate the widget access key whenever you need to.
Private demo before install
Test WebSpeaker on your own content in a private project before publishing anything.
Privacy
Privacy and control
Public content only
WebSpeaker indexes only the public content you provide — no private code or systems.
Review before go-live
Nothing is published automatically; you review answers first.
DPA and sub-processors
A Data Processing Addendum is available and the sub-processor list is public.
Demo
Get a private demo for your website
Enter your email and website URL. WebSpeaker will create a private project, index your public content, and email you links to your demo chat and management portal.
Before you submit
Get started
See these features on your own content
Start on Free. Test WebSpeaker with your own website, docs, and help center before publishing the widget.